Shipping Policy

Shipping Policy

Thank you for shopping with Chakra Light. Please review the processing, transit and tracking information below before placing your order.

Processing Time
Please allow 3–15 business days for order processing and packaging before dispatch. Processing time is separate from the carrier transit time shown below.

Estimated Transit Times After Dispatch
• United States: 15–35 business days
• United Kingdom and Europe: 15–35 business days
• Canada and Australia: 15–40 business days
• Rest of world: 20–45 business days

Delivery estimates are not guarantees. Customs processing, local postal delays, severe weather and peak seasons may extend delivery times.

Shipping Rates
Available shipping methods and charges are displayed at checkout based on the destination and order details.

Order Tracking
After dispatch, we will send a shipping confirmation email with the available tracking information. Tracking updates may take several days to appear after the carrier receives the package.

Customs and Import Charges
International orders may be subject to customs fees, import duties or taxes charged by the destination country. These charges are the buyer's responsibility and are not included in product prices or shipping charges.

Lost or Damaged Packages
If a package arrives damaged or tracking shows no delivery after the estimated delivery window, contact 919866541@qq.com within 7 days. Include your order number, tracking number and photos when applicable so we can investigate and advise you of the next steps.

Contact Us
For shipping questions, email 919866541@qq.com and include your order number when available.